Delivered → 7-day review → payout

Confirm your Bine delivery

Tell us whether everything arrived safely, the parcel is still on its way, or you need Bine to review a problem.

WooCommerce order ID(Required)

Use the Bine order number from your payment or shipping email.

Please enter a number greater than or equal to 1.

Buyer email(Required)

Enter the email used for this order.

Delivery update(Required)

Confirm delivered — everything is okay

Report a problem or open a dispute

The parcel has not arrived yet

Delivery date

If delivered, enter the date you received it.

Message or problem details

For a problem, explain what happened and what outcome you need.

Optional supporting photo

Optional evidence for damage, an incorrect item or another issue.

Accepted file types: jpg, jpeg, png, webp, pdf, Max. file size: 12 MB.

Declaration(Required)

I confirm this update is accurate and relates to my Bine order.

A dispute pauses payout review. Bine will never release a payout automatically from this form.